What is X&Go?X&Go is rich & instant messaging for your business.
Your customer has voted with their thumbs: instant messaging (IM) is the preferred channel for communication, bar none. WhatsApp alone sees 62 billion messages processed per day. (source: www.techcrunch.com)
Why so popular you ask? Well, IM is the perfect communications channel: it is quick and easy to use, intimate, searchable and asynchronous all at the same time.
Business, however, has been slow to adopt IM and instead we "rely" on email, call centres and SMS, despite knowing that these channels lead to frustrated customers. Enter, X&Go, a platform for creating custom instant messaging apps for any business.
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